The Importance of Quality Data to Drive Better Business Decisions
All service-based organisations want to improve the client experience.
4 Simple Tips to Make Hospital Scheduling Work
Effective hospital scheduling is one of the most important elements in every healthcare facility.
The Changing Australian Landscape: How the Reopening of Australia’s Borders Will Impact Service Providers
After nearly two years locked away, Australia has reopened our international borders to the world once more.
Achieving Success: Why Choose NEXA To Make Your Career Count?
Change happens fast in today’s workplace.
Improving Healthcare for the Patient of the Future: The Service Design Process
As your patients’ needs continue to evolve, so must your service delivery.
Improving healthcare for the patient of the future: Principles of Service Design
Over these past few years, we have seen a major shift in the paradigm of the healthcare industry.
An Introduction to Service Design (+ free eBook guide download)
At NEXA, we believe that every customer interaction matters.
3 Healthcare trends that can improve your Patient Experience
If your organisation is in the healthcare and medical industry, you understand the importance of improving every patient’s experience with you.
How to use design thinking to improve service delivery in your organisation
In today’s fast-paced world, your customers’ needs are constantly evolving.
3 Ways to Ensure Your Customers Don’t Have to Stand in a Queue
Queueing is a part of business, whether we like it or not.