The Changing Australian Landscape: How the Reopening of Australia’s Borders Will Impact Service Providers
After nearly two years locked away, Australia has reopened our international borders to the world once more.
Change happens fast in today’s workplace.
As your patients’ needs continue to evolve, so must your service delivery.
Over these past few years, we have seen a major shift in the paradigm of the healthcare industry.
At NEXA, we believe that every customer interaction matters.
If your organisation is in the healthcare and medical industry, you understand the importance of improving every patient’s experience with you.
In today’s fast-paced world, your customers’ needs are constantly evolving.
Queueing is a part of business, whether we like it or not.
The COVID-19 global pandemic has affected so many facets of our daily lives, which has shifted a lot of societal norms over the past 2 years - particularly around customer behaviours.
As an organisation or service provider, offering quality service and a positive customer experience is paramount to your success. However, navigating and overcoming the challenges often involved in achieving these outcomes can be a difficult and...