In the last few years, the global pandemic, changing customer behaviours and rapid technological advancements have all radically transformed the way businesses conduct their service-based queueing.
In any service-based business, part of providing a positive customer experience involves making each person that walks through your door feel as if they are being well taken care of.
All service-based organisations want to improve the client experience.
The Changing Australian Landscape: How the Reopening of Australia’s Borders Will Impact Service Providers
After nearly two years locked away, Australia has reopened our international borders to the world once more.
Change happens fast in today’s workplace.
As your patients’ needs continue to evolve, so must your service delivery.
Over these past few years, we have seen a major shift in the paradigm of the healthcare industry.
At NEXA, we believe that every customer interaction matters.