While queuing is an everyday occurrence, one place where queues happen too often and yet remain unaddressed is in universities, colleges and educational institutions.
At NEXA, we have been delivering innovative solutions to businesses and organisations across many different industries including government agencies, hospitals, medical facilities and universities in order to streamline their overall customer...
“There has to be a better way!”
In today’s fast-paced and competitive world, providing a great customer experience matters more than ever.
Every industry today is experiencing more competition and greater pressure to embrace digital transformation than ever before.
Collecting and using customer feedback is nothing new.
While many organisations long to go back to pre-COVID times, the world is moving on and so is digital technology, especially in the healthcare industry.
Now that the world is at the fingertips of anyone with a smartphone, customers are becoming more technologically savvy, more open to alternative options and greatly raising their expectations.