How to effectively manage patient flow during the COVID-19 vaccination rollout
As you’re aware, Australia is now well underway with the COVID-19 vaccine rollout across the country.
NEXA’s solution to operating room scheduling & management
As a healthcare provider, your main objective is ensuring that patients are happy with the services you offer them.
Is digital healthcare an asset for specialist patients?
Public debate is currently swirling amidst the introduction of Australia’s national digital health portal, My Health Record. While much of the current debate centres around the risks involved, it it is hard to ignore the obvious benefits of...
How Service NSW Achieved a 97% Customer Satisfaction Rating
The NSW government knew it had to put its customer service first. Which is why the NSW government created Service NSW, a one-stop-shop for customer service to unify and raise customer experience standards.