5 Signs Your Organisation Needs Queue Management Technology

Are you harnessing the power of customer feedback to improve your business?

Running or managing a business means you know the ins and outs of your products and services by heart. However, because you’re so close, you can also potentially overlook shortcomings, misalignments and weaknesses too.

10 Things Every Service Based Organisation Needs to Do to Improve their Customer Experience

Published 21 May 2021

We’re living in a world of instant gratification, where the customer demands an enjoyable, valuable and convenient journey when interacting with your business.

How to streamline outpatient appointments and enhance your patients’ experience

How to effectively manage patient flow during the COVID-19 vaccination rollout

As you’re aware, Australia is now well underway with the COVID-19 vaccine rollout across the country.

How to Streamline the Customer Journey By Humanising Queue Management

How To Improve Customer Experience With An Appointment Booking Solution

NEXA’s solution to operating room scheduling & management

As a healthcare provider, your main objective is ensuring that patients are happy with the services you offer them.

How to improve your customers’ experience when queueing for services

How paper-based outcome forms can lead to a loss of hospital revenue