Are you harnessing the power of customer feedback to improve your business?
Running or managing a business means you know the ins and outs of your products and services by heart. However, because you’re so close, you can also potentially overlook shortcomings, misalignments and weaknesses too.
10 Things Every Service Based Organisation Needs to Do to Improve their Customer Experience
Published 21 May 2021
We’re living in a world of instant gratification, where the customer demands an enjoyable, valuable and convenient journey when interacting with your business.
How to effectively manage patient flow during the COVID-19 vaccination rollout
As you’re aware, Australia is now well underway with the COVID-19 vaccine rollout across the country.
NEXA’s solution to operating room scheduling & management
As a healthcare provider, your main objective is ensuring that patients are happy with the services you offer them.
