How to use digital health technology to improve operational efficiencies in healthcare facilities
To keep up with the heightening demands of today’s patients, a healthcare facility needs to be as efficient as possible.
3 Common Patient Challenges and How Your Healthcare Facility Can Address Them
Healthcare is a staple part of everyone’s life.
How Queue Management Technology Improves the Patient Experience
Queues are part of everyday life. We line up for coffee, fast food, the movies and of course, when waiting to see a doctor. However, this familiarity does not make it any less frustrating. Especially when it comes to essential services like...
Service Delivery Expectations in the Post-COVID Era: Understanding the Evolving Needs of Customers, Patients and Students
The last few years brought about a lot of changes, and this forced us to adapt, innovate and develop better ways of doing things.
How to Introduce Service Design to your Healthcare Facility: A Step-by-Step Guide
As healthcare providers, you always want to deliver the best possible care to your patients.
Innovation in Healthcare Case Study
How WA Health improved patient care and service delivery with "Manage My Care"
6 Myths and Truths About Service Design That Healthcare Providers Need To Know
Optimising the patient experience is a key success metric for healthcare today.
Today’s Patient Journey:
Angela’s patient experience and how healthcare providers can improve the whole patient journey