The problems of perceived wait times and how healthcare facilities can manage them

Your patients already know that wait times are part of the healthcare journey.

How long is “too long” in healthcare?

Improving patient wait times in Australian healthcare facilities

As the pressure on the Australian healthcare system grows, waiting room times have become more inevitable at medical centres, hospitals and clinics.

How Queue Management Technology Improves the Patient Experience

Queues are part of everyday life. We line up for coffee, fast food, the movies and of course, when waiting to see a doctor. However, this familiarity does not make it any less frustrating. Especially when it comes to essential services like...

NEXA to attend this year’s Digital Health Summit

Combining innovative healthcare solutions with technology

We’re excited to announce that NEXA will be at the upcoming Digital Health Summit in Sydney.

Healthcare Queuing: How to set a Better Standard

Patients waiting in line at healthcare facilities face a huge sense of stress and worry.

5 Benefits of Digital Transformation for Governments

Significant advancements in technology, along with the recent global pandemic, have pushed businesses and organisations to undergo digital transformation in order to keep up.

Can A Queue Management System (QMS) Really Improve Customer Experience?: 5 Beneficial Features of a QMS

Queuing – it’s inevitable today.

The New Norm of Service Queueing That Organisations are Adopting and Customers are Expecting

In the last few years, the global pandemic, changing customer behaviours and rapid technological advancements have all radically transformed the way businesses conduct their service-based queueing.

What’s the Best Way to Welcome Your Customers: A Human or a Kiosk?

In any service-based business, part of providing a positive customer experience involves making each person that walks through your door feel as if they are being well taken care of.

The Changing Australian Landscape: How the Reopening of Australia’s Borders Will Impact Service Providers

After nearly two years locked away, Australia has reopened our international borders to the world once more.