An Introduction to Service Design (+ free eBook guide download)
At NEXA, we believe that every customer interaction matters.
How to use design thinking to improve service delivery in your organisation
In today’s fast-paced world, your customers’ needs are constantly evolving.
3 Ways to Ensure Your Customers Don’t Have to Stand in a Queue
Queueing is a part of business, whether we like it or not.
How to use Customer Flow Management to improve business efficiencies
Long, congested lines for services are unfortunately all too common today, as are customer frustrations.
3 challenges healthcare providers face when communicating wait times to patients – part one
When it comes to the operation of a healthcare facility, the expectations of the patients and the provider often vary significantly.
What are the benefits of a Queue Management System?
How many customers do you think a business can lose due to long waiting times?
Why Is A Queue Management System Important For Your Business?
Waiting in a queue is a reality that most of us must face on a daily basis.
How to Streamline the Student Centre Experience
Universities, TAFE and other educational institutions around the country have become increasingly competitive, looking to attract the best students from all over the world. For this reason, school rankings and online student reviews have become more...