Showcasing NEXA’s level of support: 8 support elements you get when working with us
At NEXA, we have been delivering innovative solutions to businesses and organisations across many different industries including government agencies, hospitals, medical facilities and universities in order to streamline their overall customer...
It’s Not About The Destination, It’s About The Journey – Mapping Your Customer Journey for Modern Customers
A customer needs a product or service. The customer sees that your product or service fits their needs. Then, the customer buys the product or service from you.
The New Norm of Service Queueing That Organisations are Adopting and Customers are Expecting
In the last few years, the global pandemic, changing customer behaviours and rapid technological advancements have all radically transformed the way businesses conduct their service-based queueing.
4 Simple Tips to Make Hospital Scheduling Work
Effective hospital scheduling is one of the most important elements in every healthcare facility.
How to use Customer Flow Management to improve business efficiencies
Long, congested lines for services are unfortunately all too common today, as are customer frustrations.
Streamlining Your Customer Experience to Achieve Workplace Efficiency
When it comes to crafting successful customer journey solutions, they say knowledge is power.
4 ways to stop long wait times from costing your business
How long do your customers spend waiting to be served?
Is consistency the key to successful customer flow management?
Are you in full control of the customer flow in your business?
The Benefits of Queue Analytics from an Effective Queue Management System
Do you know how many people are standing in your queue at a given moment?