Recent Posts
How to find the perfect blend of digital technology and human experiences in service delivery
Everyone’s talking about digital technology today – how it makes things more efficient, seamless and streamlined.
The problems of perceived wait times and how healthcare facilities can manage them
Your patients already know that wait times are part of the healthcare journey.
How long is “too long” in healthcare?
Improving patient wait times in Australian healthcare facilities
As the pressure on the Australian healthcare system grows, waiting room times have become more inevitable at medical centres, hospitals and clinics.
Demographics in Service Design: making your technology accessible to all customers
Whether you’re running a business, catering to people’s needs in government agencies, assisting patients in healthcare or facilitating processes in educational institutions, you need to make sure that your service takes into account the needs of all...
How automated technology makes human interaction more possible in healthcare facilities
It is a must for healthcare practices to evolve and adapt to the ever-changing needs of society.
How to use digital health technology to improve operational efficiencies in healthcare facilities
To keep up with the heightening demands of today’s patients, a healthcare facility needs to be as efficient as possible.
3 Common Patient Challenges and How Your Healthcare Facility Can Address Them
Healthcare is a staple part of everyone’s life.