EXPERT Q&A: Lior Miller, Chief Healthcare Solution Architect, Q-nomy
Lior Miller has over 10 years of experience as both a healthcare provider and on the vendor side as a solution specialist. He is an expert in medical and patient centric process management and is passionate about optimising work flows for healthcare...
Our operating room scheduling & management solution – watch the video today
Committed to optimizing patient journeys and throughput, NEXA tackles complex patient-centric-care delivery processes and streamlines them to enhance patient experience and healthcare provider performance.
The hidden value of appointment scheduling for hospitals
There is potential in appointment scheduling that is waiting to be unlocked – have you considered how it could change the experience of working at and visiting your hospital? Appointment scheduling can make your medical staff, your administrative...
"The only constant is change": the shifting roles of healthcare points of contact
People are changing the way they feel about having to visit and spend time at stores, public service offices, even clinics. You see that change in customer preferences, in customer satisfaction levels and even in the way people plan their day.
There's a lot you can do even if you can't "e" the patient...
Patient satisfaction comes first, writes customer experience expert and thought leader Micah Solomon in a Forbes article articulating the best ways healthcare providers can move forward in patient flow management, establishing their patients as...