Service Delivery Expectations in the Post-COVID Era: Understanding the Evolving Needs of Customers, Patients and Students

The last few years brought about a lot of changes, and this forced us to adapt, innovate and develop better ways of doing things.

Simplifying Student Admission Processes Through Digital Transformation

While queuing is an everyday occurrence, one place where queues happen too often and yet remain unaddressed is in universities, colleges and educational institutions.

Tailoring the Student Experience through digital transformation

The Student Service Centres Conference or SSCC has been a fixture on the tertiary education landscape for the past decade. The conference was initiated by the Association of Tertiary Education Management and it seeks to identify best practice in...

The NEXA solution for the next generation

NEXA has a strong foothold in the tertiary education sector with our Student Experience solution being used in over 30 institutions across Australia. Recently, NEXA won a new contract with Edith Cowan University in WA and has been awarded the...