3 challenges healthcare providers face when communicating wait times to patients – part one

When it comes to the operation of a healthcare facility, the expectations of the patients and the provider often vary significantly.

6 Barriers to Service Design and How to Overcome Them

 

Every business strives to provide a holistic, excellent service that will satisfy customers and encourage them to come back again and again.

However, with growing competition and increasing customer expectations, this has never been more important...