NEXA

Recent Posts

5 Ways An Advanced Queue Management Solution Improves The Customer Experience

Nobody likes waiting in queues.

4 ways governments can improve service delivery using digital technology

Advancements in digital technology have made our lives increasingly convenient. With Smartphones today, we all have instant access to information, services and communication tools right in the palm of our hands.

Why an appointment is not just an appointment anymore

Appointments have somewhat changed over time.

Change management in the age of digital transformation

Technology is transforming the way we work.

Disrupting the patient waiting room to improve your patients’ experience

Time is very precious.

5 Signs Your Organisation Needs Queue Management Technology

Are you harnessing the power of customer feedback to improve your business?

Running or managing a business means you know the ins and outs of your products and services by heart. However, because you’re so close, you can also potentially overlook shortcomings, misalignments and weaknesses too.

10 Things Every Service Based Organisation Needs to Do to Improve their Customer Experience

We’re living in a world of instant gratification, where the customer demands an enjoyable, valuable and convenient journey when interacting with your business.

How to streamline outpatient appointments and enhance your patients’ experience

How to effectively manage patient flow during the COVID-19 vaccination rollout

As you’re aware, Australia is now well underway with the COVID-19 vaccine rollout across the country.